If one person tells you that you have a tail you can ignore it; if two people tell you, turn around and take a look.
Hat tip: Jonathan Becher at Manage By Walking Around.
Filed under: People Development, Performance Management, Strategy Management | Tagged: Harold Geneen, Jonathan Becher, manage by walking around, Monitoring and Controlling, PM Quote of the Day | Leave a comment »
Regular readers know that I’ve been harping on the increasing importance of program management, especially when it comes to realizing the benefits or value of projects. Project managers who simply run projects without reference to the larger business environment are becoming a commodity.
During the recent Global Corporate Council forum, I heard two thoughts that illustrated the challenge for PMs:
- Greg Balestrero, the CEO of the Project Management Institute (Greg’s blog is here), calls project management “table stakes”. In other words, PM has become so widespread that it is no longer differentiating for an organization or person to be good at PM. In Greg’s opinion, PM-only lets/keeps you in the game…no more.
- One council member quanitified the value of the PMP in terms of experience. He had to counsel a project manager who was very itchy to advance but was perplexed that his PMP hadn’t taken him further. The council member put it to him bluntly: “A PMP is worth about two years of experience in our organization, which is something… But it isn’t equivalent to leading and delivering a multi-year project or program.”
FYI, a Wall Street Journal article (“Dangers of Clinging to Solutions of the Past”) based in part on interviews w/ yours truly came out today (link here, page B4 in the paper). Thanks to Kishore Sengupta of INSEAD for pointing the WSJ my way and to Phred Dvorak of the WSJ for conveying the perils of experience so well and so succinctly.
As I’ve noted to a couple of colleagues, it is hard to believe that only 250 words of copy came out of two hours of interview time. Insert your own joke re: my verbosity here…
Filed under: Complexity, Knowledge Management, Organizational Change Management, People Development, Performance Management, PMO, Portfolio Management, Program Management, Project Management, Project Success Factors | Tagged: INSEAD, Kishore Sengupta, Paul Ritchie, Phred Dvorak, The Experience Trap, Wall Street Journal | 1 Comment »
One of the unexpected challenges in our PMO journey has been that success can make an enterprise-level PMO appear less relevant. A PMO must transform its approach to stakeholders or it won’t take full advantage of the improvements it fostered. One manifestation of the problem unfolds thusly:
- An enterprise PMO composed of PM thought leaders executes a PM improvement program that delivers methodology, training, tools, and change management initiatives to its stakeholders (e.g., regional, local, unit PMOs).
- Those stakeholders [largely] adopt those initiatives and transform their project operations in significant and measurable ways.
- This transformation creates a new set of PM thought leaders, who often surpass the knowledge and hands-on experience of the original enterprise PMO.
The business problem has reversed; the enterprise PMO now becomes the organization that needs to change to reflect the new reality. Deliverables that were relevant in moving from low maturity processes no longer work with a more sophisticated audience. This issue is compounded by the difficulty in recognizing the changed environment. Who wants to admit that he/she is no longer automatically at the vanguard of knowledge?
In other words, the challenge for a successful enterprise PMO is: “Who will change the change agents?”
Filed under: Methodology, Organizational Change Management, People Development, PMO, Portfolio Management, Program Management, Project Management | Tagged: business change, Enterprise PMO, personal change, process maturity | 3 Comments »