The corner cutting poll’s top answer (at 22 percent) remains Executing planned communications with senior management. This answer matches our own experience within SAP, which indicates that proper stakeholder management decreases the probability of risk events, shortens their duration, and lessens their total impact.
In our experience, the most frequent communications mistake was failure to execute planned executive-level messaging, which eroded the project manager’s position in the eyes of sponsors and other leaders. Such an erosion of a project manager’s position leads to negative second-order effects, including:
- Mistrust of the PM’s ability to lead and prioritize.
- Senior management bypassing the PM in favor of direct communication with team leads and vice versa.
- Exclusion from decision-making bodies or meetings.
Filed under: Communications, Leadership, People Development, PMO, Program Management, Project Management, Project Success Factors, Risk Management, SAP, Stakeholder management, Troubled Projects Tagged: | corner cutting, executive buy-in, executive sponsor, Polls